01
Returns
Contact us before returning an item so we can check the order, garment condition and correct procedure together.
Customer care
From Rome, with care.
Every order is prepared carefully and entrusted to tracked delivery. Final timing, cost and availability are shown before purchase confirmation.
Customer care
Shipping
The product page indicates expected preparation time. When the parcel leaves, you receive tracking details; local duties depend on the destination country.
02
Personalisation
Made-to-measure items, monograms and customer-requested alterations require specific review and may not be returnable.
03
Direct assistance
Before purchasing or returning an item, write to us. We check the product and the specific case before recommending the correct solution.
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Questions? Contact us
We check the specific case before recommending a solution.